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POWER MED LLC • U.S. BASED • FOUNDED 2014

Terms and Conditions

Last Updated: November 2, 2026

IMPORTANT: These Terms include a free-trial and automatic-renewal section, provisions that limit our liability, and, where permitted, a requirement to resolve disputes by individual arbitration. Please read them before using PostZam.

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your access to the PostZam websites, applications (including app.postzam.com and app.promozam.com), and related PostZam™, DropZam™, PromoZam™, TrackZam™, and Ghost services (the "Service"), to the extent offered to your account. Power Med LLC, doing business as PostZam ("PostZam," "we," "us," or "our"), operates the Service.

By creating an account, starting a free trial, or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.

Enterprise, White Label, Custom API, and separately contracted managed creative or campaign services may also be governed by a written agreement. That agreement controls an actual conflict for the service it covers, subject to applicable nonwaivable law.

2. Definitions

"Content" means any video, image, audio, document, link, caption, hashtag, script, prompt, instruction, or other material you upload to, record in, enter into, or distribute through the Service.

"Output" means material the Service generates for you at your request, including captions, hashtags, thumbnails, clips, ads, scripts, voiceover, music, finished videos, reports, and agent recommendations.

"Third-Party Platform" means a supported social network or publishing destination you connect to the Service. Integrations include TikTok, YouTube, Instagram, Facebook, LinkedIn, X, and Pinterest where enabled and available for your account.

"Credits" means the prepaid digital units included in your plan or purchased separately and spent to use features of the Service.

"Library" means the storage area in your account where your uploaded, recorded, and generated media is kept and made available on every device signed in to your account (the DropZam™ feature).

"AutoPost" means PostZam's delivery system that applies platform-specific timing, formatting, and compliance rules when publishing Content you have approved.

"Automated Actions" means actions performed under a specific authorization without a new instruction at execution time, such as publishing previously approved scheduled Content. Future or client-specific tracking and release functions are included only when separately agreed, enabled, and authorized.

"AI Features" means enabled artificial-intelligence functions such as captions, thumbnails, PromoZam™ clipping, video creation and editing, and Ghost orchestration. TrackZam functions are subject to the separate availability limits in Section 3.

3. The Service

PostZam is a time-reclamation service delivered through software and AI-assisted workflows for organizing, creating, editing, and publishing media. Tracking and managed services are available only within the separately described scope.

  • PostZam™ (Post It): upload one video or image, review AI captions and hashtags written for each selected platform, and publish to the Third-Party Platforms you select from a single screen.
  • DropZam™ (Drop It): upload or record on any device and have the file available on every device signed in to your account, stored in your Library.
  • PromoZam™ (Clip It and Build It): turn supported existing media into clips and ads, or create a new video from a description alone with optional photos, footage, audio, documents, supported links, Library material, and brand assets. Library edits create revised versions while preserving the original. Access is provided through the PostZam account and app.promozam.com.
  • TrackZam™ (Track It): TrackZam™ is under development and is not currently a generally available self-service feature. Contact us for information about client-specific setup. Any agreed tracking or optimization service is subject to its written scope, supported platform permissions, and the authorizations enabled for that customer.
  • Ghost: coordinates the AI systems supporting the Zam products and, where enabled, responds to typed or dictated requests. Separate enterprise or private deployments are governed by their written terms; public access does not include another customer's or operator's private memory.

PostZam is not affiliated with, endorsed by, sponsored by, or associated with any Third-Party Platform. We do not control Third-Party Platforms, their availability, moderation decisions, algorithms, rate limits, account restrictions, or policy enforcement. We do not guarantee that your Content will be accepted, posted, remain posted, or achieve any reach, engagement, sales, or revenue outcome.

Standard self-service access is not a marketplace, escrow service, or agreement for PostZam to purchase advertising. Any managed marketing or creative service must have a separate written scope. Only supported and enabled features are offered; a reference to a product, model, or provider is not a guarantee of universal availability.

4. Eligibility and Accounts

  • You must be at least 18 years old and able to enter into a binding contract.
  • You agree to provide accurate registration information and keep your email address and any phone number you provide current.
  • PostZam uses email verification codes, and where available passkeys, to authenticate your account and secure sign-ins. You are responsible for maintaining access to your registered email and for all activity under your account.
  • Each account is for one person or organization. Team and multi-seat use is available under Enterprise arrangements.
  • Notify us at admin@postzam.com immediately if you suspect unauthorized access to your account.

5. Connecting Third-Party Platforms

  • You connect each platform using that platform's official authorization system. PostZam never asks for your social media passwords.
  • Authorization tokens are stored for the functions you authorize and are protected by encryption, restricted access, and redaction controls. We do not request unrelated social-account access for features that are not enabled.
  • You can disconnect any platform at any time from within your PostZam account. When you disconnect, we stop using that connection and delete the related token and platform data as described in our Privacy Policy.
  • You must comply with each platform's terms, community guidelines, and automation rules. You may not use PostZam to bypass platform rules, perform prohibited automation, manipulate engagement, or post identical or substantially similar content across multiple accounts on the same platform where that platform prohibits it.
  • Third-Party Platforms may change, limit, suspend, or revoke access at any time. PostZam is not liable for interruptions, failed posts, or account actions caused by platform changes or decisions.
  • Supported platforms may change. Platforms added to the Service are available to all active subscribers at no additional subscription cost unless otherwise stated at the time of addition.

Platform-specific terms

By connecting or publishing to a platform through PostZam, you also agree to that platform's terms, and the following apply:

  • YouTube. PostZam uses YouTube API Services. By using PostZam to connect to or post to YouTube, you agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms). Your use is also subject to the Google Privacy Policy (https://policies.google.com/privacy). You can revoke PostZam's access to your Google and YouTube data at any time through the Google security settings page (https://myaccount.google.com/connections?filters=3,4&hl=en).
  • Facebook. The Service publishes to Facebook Business Pages you manage, not to personal profiles. Your use is subject to applicable Meta terms and platform policies.
  • Instagram. PostZam publishes only to Instagram professional accounts (Business or Creator). Personal Instagram accounts are not supported by the Instagram API. Your use is subject to the Instagram Terms of Use and Meta Platform policies.
  • TikTok. Before each post to TikTok, you select the privacy level and interaction settings, indicate whether the content is commercial or branded content, and approve the preview. By posting you agree to TikTok's Terms of Service and, as displayed at the time of posting, TikTok's Music Usage Confirmation and, for branded content, TikTok's Branded Content Policy. TikTok may limit how many posts an account may publish in a day.
  • LinkedIn. PostZam publishes to your personal LinkedIn member profile using LinkedIn's official APIs, only when you direct it to. Publishing to LinkedIn Pages is not currently supported. Your use is subject to the LinkedIn User Agreement.
  • X. Before publishing, PostZam shows you exactly what will be posted and posts only with your approval. Your use is subject to the X Terms of Service, the X Rules, and the X Automation Rules.
  • Pinterest. PostZam publishes Pins to the Pinterest account you connect. Your use is subject to the Pinterest Terms of Service and Community Guidelines and, for business accounts, the Pinterest Business Terms of Service.

6. Plans, Credits, and Storage

Monthly subscriptions include Credits and Library storage. Separately offered Credit purchases or written agreements may provide additional access. Credits are prepaid service units, have no cash value, and may not be transferred, sold, or redeemed for cash except where required by law.

Plans

Each plan's monthly price, included Credits and Library storage allowance are shown on the PostZam Pricing page and at checkout, and are confirmed in your sign-up confirmation and billing records. The offer shown at checkout when you purchase or change plans is the offer that applies to you. Eligible legacy renewals are addressed below.

Plans include access to their stated AI-enhancement, AutoPost, DropZam™, and PromoZam™ functions, subject to available Credits, storage, supported formats, and feature availability. Enterprise, volume, multi-seat, White Label, and partner arrangements are priced separately. Future changes to prices and Credit quantities follow the notice and approval rules in this section.

Existing-subscriber transition

When a plan's included Credits change, the new allocation applies immediately to new purchases and plan changes. Eligible subscribers designated for legacy protection keep their previous allocation on qualifying renewals before the cutoff date stated in the advance notice sent to them, which also states the previous and new allocations. Qualifying renewals on or after that cutoff use the new allocation. Legacy treatment applies only where the account qualifies and is not a new offer of the previous allocation. A transition does not itself deduct Credits already held. Required renewal-change notice and nonwaivable rights still apply.

How Credits work

  • Free preparation. Planning a new video or a Library edit, selecting Continue, changing preferences, replanning, reviewing a quote, and choosing a font style or static font sample do not deduct or reserve Credits. A positive Credit balance is not required merely to prepare or save that plan. Planning costs are borne by PostZam and are not accumulated for later billing.
  • Approval before paid work. We display the total for the requested creation, editing, clipping, processing, or posting operation before confirmation. “Approve & Create,” “Approve & Edit,” or the applicable confirmation authorizes only that operation and amount. Insufficient available Credits block paid execution, not free preparation.
  • Holds and settlement. After approval, Credits may be reserved, reducing the available balance. A reservation is not the final charge. On completion, failure, or cancellation, the amount is settled and any unused portion released or restored under the disclosed rules for that job. A fixed-price job is not represented as actual-provider-cost metering.
  • Retries and changed scope. An identical approval retry or double-click does not authorize another charge or render. Internal retries remain within the approved amount. A change requiring additional paid work, or a changed or expired unapproved quote, requires a fresh disclosed total and approval.
  • Library Edit pricing. The Credit total for a Library edit depends on the length of the video output and is shown before you approve. Non-video results have no video-duration units. This is not the tariff for AI re-cuts, newly generated footage, or narration. Applicable customer terms and the approved quote govern, and future rates may change under the rule below. If a price is unavailable, the edit can be planned and saved but not executed.
  • Subscription rollover. Unused subscription Credits carry over while your subscription remains active, ordinarily up to a balance of two times the applicable monthly allocation. Future renewal grants may be limited by that cap, but an allocation or cap change does not itself reduce an already-held balance. Any qualifying legacy allocation is determined under the transition rule above.
  • Top-ups. Available Credit packs, their Credit quantities and prices, and any pack-specific expiration or use conditions are shown before purchase. Top-ups are tracked separately from subscription renewal grants; the subscription rollover rule does not itself change the terms of an already purchased top-up.
  • You can change plans at any time. The timing of the new plan's Credits, storage, and price is shown at the time of the change.

Changes in Credit amounts and third-party costs

Third-party AI and connection costs. Credit amounts may change to reflect changes in the costs charged by third-party AI providers, models, API connections, and related processing services. These changes may affect the Credits required for future jobs, the Credits included in future subscription periods, and the quantity or price of future Credit top-up purchases. Credits do not guarantee a fixed amount of AI processing, a fixed number of videos or posts, or a permanent dollar conversion rate.

Notice and approval. Updated job prices are shown before you approve paid execution. If an unapproved quote changes or expires, we show the new total and obtain fresh approval. We do not increase the approved Credit amount for an existing operation solely because our third-party costs change; if additional paid work is necessary, we pause that work and request approval of a new quote. Changes to an existing subscriber's price or included Credits take effect only at a future renewal after reasonable advance notice and any consent required by law. You may cancel before that renewal. New top-up terms are disclosed before purchase; completed purchases are not retroactively repriced. A change in an allocation or rollover cap does not by itself deduct Credits already in your balance. Free preparation remains free.

Storage

  • Library storage is set by your plan or written offer. Original files and separately stored generated or revised files count toward it. Supported formats, per-file upload limits, total Library capacity, and each destination's posting limits are distinct. A large-file upload allowance does not promise that every format or duration is supported. Any additional paid storage is disclosed before you choose it.
  • Files in your Library do not expire while your subscription is active and you remain within your storage allowance. If you exceed your allowance, you may be asked to upgrade or remove files before uploading more.
  • Retention of your Library after your subscription ends is described in Section 9.

7. Free Trial, Billing, and Automatic Renewal

Free trial

  • Where offered, new customers may start the Tester plan with a 30-day free trial. The trial Credit quantity and storage allowance are stated at sign-up and in the confirmation; do not infer them from the paid plan's allocation. A valid payment method is required and no subscription charge is made when the trial begins.
  • Unless you cancel before the disclosed trial end, the subscription converts to the Tester plan at the monthly price and Credit allocation shown at sign-up, and renews monthly until cancelled. The conversion date, renewal terms, and cancellation method are presented before enrollment. Trial-end notices are provided as required by the offer and applicable law.
  • One free trial per person or organization. Credits unused at the end of the trial carry over under Section 6.

Automatic renewal

  • Subscriptions renew automatically each month at the disclosed price and Credit allocation, as prospectively changed under Section 6, until cancelled. Enrollment requires the applicable informed consent, and the payment method on file is charged on each renewal date.
  • The sign-up confirmation and billing records identify the accepted plan, price, renewal terms, and cancellation method. Notices and receipts are sent to the account email as required by the offer and applicable law.
  • Changes to the subscription price or included Credits take effect only at a future renewal after the notice and any consent required under Section 6 and applicable law. You may cancel before that renewal. A website update alone does not replace a required customer notice.

How to cancel

  • Cancel in your account (My Settings → Upgrade Plan → Cancel Subscription, then choose a reason) or email billing@postzam.com from your account email. Cancellation stops future subscription renewals. A paid subscription cancellation takes effect immediately: the plan, its included features and its storage allowance end at that time, and no further renewal charges are made. A free-trial cancellation keeps trial access until the disclosed trial end date. Cancellation does not reverse already authorized charges or by itself request deletion of all data.
  • Credits you hold when you cancel, whether from a free trial, a subscription or a top-up purchase, stay on your account and remain usable; they do not expire because the subscription ends. Purchased top-up conditions are those disclosed for that purchase. Account deletion and the Library recovery period are addressed separately in Section 9.

Payment processing

Payments are processed by Authorize.net through our merchant account with Chase. PostZam does not store full card numbers, CVV codes, or magnetic-stripe data. Payment tokens and limited billing and transaction information are retained for the purposes in our Privacy Policy.

Charges may appear as POWER MED, Power Med dba Post Zam, PostZam, or Power Med LLC. For an unrecognized charge, contact billing@postzam.com. Contacting us is encouraged but is not a prerequisite to exercising rights through your bank or under applicable law.

All subscription and Credit purchases are final and non-refundable except where required by applicable law or as described in Section 8.

8. Refund Request Process

PostZam encourages direct resolution of billing concerns through billing@postzam.com. This process does not waive or shorten your statutory or card-network dispute rights.

Good-faith billing error window

Please report a suspected billing error promptly. Reports within seven (7) days receive expedited review, but that window does not eliminate a valid claim made later under applicable law. Examples include duplicate charges, an unauthorized planning charge, a charge after an effective cancellation, or a charge inconsistent with the approved quote or selected plan.

All other refund requests

  • Email billing@postzam.com with your full name, account email, transaction date or order ID, the reason for the request, and your desired resolution.
  • Our target is a human response within 4 hours during support hours (Monday–Friday, 9 a.m.–6 p.m. Eastern). Requests outside those hours are handled on the next support day. These are service targets, not guarantees.
  • A Credit adjustment and a refund to a payment method are different remedies. We will identify the applicable remedy when reviewing the transaction.

Subscription and Credit-purchase refunds are reviewed under applicable law, card-network rules, and the purchase terms. Credits correctly settled for delivered, authorized work are ordinarily non-refundable. This does not prevent correction of erroneous or duplicate deductions, or release or restoration of Credits under a job's disclosed failure and settlement rules. Partial completion may have a different settlement result from a wholly failed job. Unused purchased services may be considered for a discretionary refund where appropriate. Corrections preserve the original transaction history and are not applied twice.

9. Your Library and Content Retention

  • Media in your Library stays available while your subscription is active, subject to your storage allowance.
  • If a subscription expires without an account-deletion request, Library files are retained for thirty (30) days for download or reactivation, then removed from active systems and backups on the normal rotation, subject to lawful retention. Contact support@postzam.com during that period if ordinary access is unavailable. The recovery period does not extend permission to use a disconnected platform or delay required token or API-data deletion.
  • Individual Library files may be deleted through available controls. A verified account-deletion request stops account use and future subscription renewals, initiates removal of platform tokens and API data within 7 days, and removal of personal information, Library material, Output, and associated Ghost continuity data from active systems within 30 days, subject to limited lawful retention. Privacy Policy §§7–8 provide the full procedure, including separate platform-side revocation deadlines.
  • Keep independent copies of important files. The Service is not a substitute for your own backup. Deleted copies in restricted backups follow backup rotation without extending a mandatory platform deadline. Deleting a PostZam copy does not automatically remove copies already published to another platform.

10. Acceptable Use

You may use the Service only for lawful purposes and in compliance with these Terms, each Third-Party Platform's rules, and applicable law. You will not:

  • Violate any law, regulation, or court order
  • Upload, create, or distribute Content or Output that infringes intellectual property, privacy, publicity, or other rights
  • Upload media you do not own or have permission to process and use, including third-party photographs, podcasts, films, broadcasts, commercials, music, or website materials. Public availability or a supplied link does not itself grant a reuse license.
  • Create or distribute deceptive synthetic media, including depictions of real people saying or doing things they did not say or do, or cloned voices, without the documented consent of the person depicted
  • Distribute malware or attempt unauthorized access to any system
  • Interfere with, disrupt, overload, or degrade the Service
  • Use the Service for spam, deceptive practices, coordinated inauthentic behavior, or engagement manipulation
  • Scrape or harvest data from the Service or from Third-Party Platforms through the Service
  • Reverse engineer, decompile, or attempt to derive source code, models, prompts, or system logic, except where permitted by law
  • Attempt to circumvent the credit system, storage limits, trial limits, or billing controls, or exploit billing errors
  • Post illegal, sexually explicit, gambling, hateful, extremist, harassing, fraudulent, or otherwise prohibited content
  • Resell, sublicense, or provide the Service to third parties except under a written Enterprise or White Label agreement

11. AI Features and Your Responsibility

What the AI Features do

  • AI Caption Engine: analyzes your uploaded media and any instructions or links you provide to generate captions and hashtags for each selected platform, applying that platform's character limits and formatting rules. AI Enhanced mode is the default; you can switch to User Created mode on any post to write your own captions.
  • Thumbnails and branding: available tools support AI-generated or customer-supplied thumbnails, brand assets, and permitted watermarking. You choose their use, remain responsible for rights, and must follow destination-specific restrictions. A supplied logo remains distinct from a font-style selection.
  • PromoZam™ Clip It: analyzes a media file you supply and produces the clips and ad variations you specify.
  • PromoZam™ Build It and Library Edit: create a new video from a description alone or optional supported materials; or request a non-destructive revision of a Library video. Available elements may include scripts, narration, music, generated footage, and assembled media. Preparation is free as stated in Section 6; paid execution requires its displayed-price approval.
  • TrackZam™: in development, with client-specific setup by separate agreement; not a generally available self-service tracking or automatic-release feature.
  • Ghost: coordinates the AI systems and agents that power the Service and, where enabled, responds to your typed or dictated requests.
  • Typography, where available: select a font category, view its description and static sample, and optionally add special styling instructions in the main request. Selection changes are not preview-video generations and do not start paid work. The AI applies the selected typography within the approved production; supplied logo artwork is not replaced merely by selecting a font.

Your review and approval

Review Output before publishing, distributing, or otherwise using it externally. You may download it for inspection before deciding to publish. Approval to create or edit is separate from publication authorization. You remain responsible for accuracy, rights, labels, and external use. Attaching media or asking for an opinion does not by itself authorize a new creation, edit, publication, or charge.

Automated Actions

  • Scheduling and AutoPost: when you schedule a post or enable AutoPost, you approve the specific Content at that time and authorize PostZam to publish it at the scheduled or system-selected time without further confirmation.
  • Client-specific tracking: a separately agreed tracking or optimization service operates only within the account, media, platform, and permission scope actually enabled for that customer.
  • No implied Auto-Release permission: acceptance of these Terms does not authorize future ads, ad purchases, increased spend, pauses, removals, or replacements. Such actions require specific authorization in an available, agreed service. Mandatory destination approvals still apply and cannot be waived by a general automation setting.
  • Performance tracking depends on the data each platform makes available through authorized connections and may be limited or unavailable for some platforms, ad types, or accounts.

Ownership of Output

As between you and PostZam, you own rights in Output generated for you to the extent such rights exist, subject to third-party rights, licenses, and rights in similar outputs. We do not claim ownership of your Content or Output. Output does not transfer ownership of font software, provider models, stock assets, third-party music, logos, or the Service. Machine-generated material may not be original or copyrightable, and similar output may be produced for others.

Disclosure of AI-generated content

Apply the AI-generated, synthetic, commercial, or branded-content labels required by law or the destination. Simulated aircraft flight, yacht movement, vehicle or equipment operation, and reconstructed interiors must not be presented misleadingly as documentary footage of the actual asset. Verify identities, specifications, features, and claims; disclose illustration where needed to avoid misleading the audience.

AI disclaimer

AI Features can produce inaccurate, incomplete, or inappropriate results. PostZam makes no warranty that Output will be accurate, appropriate, platform-compliant, non-infringing, or effective, or that TrackZam™ will improve the performance of any ad. You retain full responsibility for all Content and Output used under your account.

12. Content and Your Responsibility

You retain ownership of your Content. You are solely responsible for your Content, including its legality, accuracy, and compliance with Third-Party Platform rules.

You represent and warrant that you own or have obtained all rights, permissions, licenses, and consents necessary to upload, process, modify, and distribute your Content through the Service, including the right to have it analyzed, clipped, captioned, and republished, and that your Content does not violate any law or third-party right.

These permissions include any required rights to music, stock media, fonts, trademarks, voices, and likenesses. Supply accurate information for asset-specific marketing and do not imply an endorsement, affiliation, or factual performance that the source materials do not support.

Content must not include unlawful, infringing, defamatory, harassing, hateful, sexually explicit, gambling-related, or otherwise prohibited material.

PostZam does not manually preapprove every item. Automated safety controls and provider filters may assess Content as described in the Privacy Policy. We may investigate spam, abusive automation, infringement, or deceptive activity and issue warnings, restrictions, suspensions, or termination. Applicable reporting and preservation duties are followed; no scan is a guarantee of legality or platform acceptance.

13. In-App Video Capture and Dictation

In-app capture and Ghost dictation use your device camera or microphone only when you activate the feature and give the required permission. Permission can be revoked through device settings. Recordings are handled as Content. Retained originals may contain metadata; processing and publishing copies may differ. The Service does not promise that every file is stripped of all device, location, or technical information.

14. License to Operate the Service

You grant PostZam a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, process, analyze, modify, transcribe, transmit, and distribute your Content and Output solely as necessary to provide the Service to you, including generating Output you request, transmitting Content and Output to Third-Party Platforms at your direction, and performing Automated Actions you have authorized.

This operational license ends when Content is deleted or the account is closed and applicable retention periods end, except for limited copies needed for restricted backups, security, disputes, or legal obligations. It does not authorize continued publication after a platform connection is revoked, or use of your materials to train general-purpose AI models.

15. Intellectual Property and Feedback

The Service, including its software, design, graphics, models, prompts, workflows, and the PostZam™, DropZam™, PromoZam™, TrackZam™, and Ghost names and marks, is owned by Power Med LLC or its licensors. No rights are granted beyond these Terms and applicable third-party licenses. This provision does not claim ownership of your Content or rights in your Output.

If you provide suggestions, ideas, or feedback, you grant PostZam a perpetual, worldwide, royalty-free license to use and incorporate them without compensation.

16. Privacy and Data Security

Our Privacy Policy describes how personal information is collected, used, retained, and shared. It is accessible from the website and app. Acknowledging that notice does not replace any specific consent or authorization required for an operation, transfer, or data use.

  • Platform authorization tokens are protected by encryption, limited access, and controls designed to prevent exposure in ordinary logs and customer-facing interfaces.
  • Original files retained in the Library may contain embedded metadata. Processing or publishing copies may have metadata removed or changed, depending on their format and the operation performed. We do not promise that every original or derivative is stripped of all location, device, or technical metadata. Review files before sharing them externally if embedded information is sensitive.
  • PostZam does not sell personal information or use Content, Output, or Ghost conversations for general-purpose AI training. Provider safety, security, legal, and retention practices are described separately in the Privacy Policy.
  • We implement reasonable administrative, technical, and physical safeguards, including encryption in transit (TLS) and encryption at rest for sensitive data. No system can be guaranteed 100% secure.

17. Posting Results and Status Transparency

Posting results are shown separately for each platform: in progress, posted with a timestamp, or failed with an available reason. Individual failures can be retried through supported controls. Platform separation is intended to contain failures, not to guarantee that a shared-service incident cannot affect multiple destinations. Known degraded service is communicated where practicable.

18. Copyright Complaints (DMCA)

PostZam respects intellectual property and responds to legally sufficient copyright notices. Send copyright complaints to admin@postzam.com with the subject "DMCA Notice," or to Power Med LLC, 2020 Seven Springs Blvd, New Port Richey, FL 34655. Include the work claimed, the specific location of the disputed material, your contact details, a good-faith statement that the use is unauthorized, an accuracy and authority statement under penalty of perjury, and your physical or electronic signature.

Counter-notices may be sent to the same contact with the information required by 17 U.S.C. § 512(g)(3). We maintain a policy for terminating repeat infringers in appropriate circumstances. Registered agent information, where applicable, can be checked in the U.S. Copyright Office's DMCA Designated Agent Directory at https://www.copyright.gov/dmca-directory/.

19. Enterprise, White Label, and Custom API

Enterprise, White Label, Custom API, and managed creative or campaign services require a separate written agreement specifying scope, delivery, revisions, fees, data handling, rights, and permitted actions as applicable. Credentials are confidential and subject to agreed limits. Power Med LLC's platform approvals do not transfer to a customer or partner. These Terms apply except where the written agreement validly provides otherwise.

20. Service Availability and Changes

We may modify, suspend, or discontinue any part of the Service at any time, and may add or remove features, products, supported platforms, or integrations. If a change materially reduces the Service during a paid period, you may cancel under Section 7 and contact billing@postzam.com under Section 8.

Some features may be labeled beta, preview, or coming soon and may be unstable or incomplete. Beta features are provided as-is.

We perform backups and maintain reasonable recovery procedures. While we aim for high availability, uninterrupted service is not guaranteed.

21. Support and Communications

PostZam provides support through the Support button in the app, the Contact page at postzam.com, and email at support@postzam.com. We target a human response from our U.S.-based team within 4 hours during support hours (Monday–Friday, 9 a.m.–6 p.m. Eastern) but do not guarantee this timeframe.

Service-related communications may include verification, security, billing, renewal, low-credit, and policy notices by email or in-product message. A phone number supplied for an inquiry may be used for the requested response where lawful. Providing a number is not blanket consent to unrelated automated marketing calls or texts; any required consent must be obtained separately. Marketing opt-outs are respected. Message and data rates may apply to any authorized texts, and available opt-out instructions apply.

PostZam notifies you when your Credit balance runs low. It is your responsibility to add Credits or change plans to continue using the Service.

22. Suspension and Termination

We may suspend or terminate your access immediately if we reasonably believe you have violated these Terms or platform rules, your use poses a security, legal, or platform-compliance risk, we are required to act by a platform or payment processor, or you are engaging in fraud or abuse.

You may request account closure through available account controls or support@postzam.com; privacy deletion requests may be sent to admin@postzam.com. Closure stops future subscription renewals and follows Privacy Policy §§7–8. Ordinary subscription cancellation without closure is handled under Section 7.

An immediate suspension or termination may stop normal account access at once. That does not erase applicable refund, privacy, or data-access rights; contact support about a lawful export request where access is restricted. Sections needed for intellectual property, limited retention, disclaimers, liability, indemnification, disputes, and governing law survive as applicable.

23. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." POSTZAM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

POSTZAM DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT YOUR CONTENT WILL BE SUCCESSFULLY POSTED TO OR REMAIN ON ANY THIRD-PARTY PLATFORM, OR THAT YOUR CONTENT OR LIBRARY WILL NEVER BE LOST.

POSTZAM DOES NOT WARRANT THAT OUTPUT WILL BE ACCURATE, ORIGINAL, APPROPRIATE, PLATFORM-COMPLIANT, OR LEGALLY COMPLIANT, OR THAT ANY SEPARATELY AVAILABLE TRACKING SERVICE WILL IMPROVE AD PERFORMANCE. YOU ARE RESPONSIBLE FOR REVIEWING OUTPUT BEFORE EXTERNAL USE.

POSTZAM DOES NOT WARRANT THAT AUTOPOST OR ANY OTHER ENABLED FEATURE WILL PREVENT SUSPENSION, RATE LIMITING, CONTENT REMOVAL, OR ANOTHER PLATFORM ACTION. THESE DISCLAIMERS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POSTZAM AND POWER MED LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST ADVERTISING SPEND, OR LOSS OF DATA OR CONTENT, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, ANY OUTPUT, OR ANY AUTOMATED ACTION.

POSTZAM'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO POSTZAM IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITS MAY NOT APPLY TO YOU.

25. Indemnification

You agree to defend, indemnify, and hold harmless PostZam, Power Med LLC, and their owners, officers, directors, employees, contractors, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your Content, your use of Output, your use of the Service or any Automated Action you authorized, your violation of these Terms or any Third-Party Platform's rules, or your violation of any law or third-party right.

26. Dispute Resolution and Arbitration

Informal resolution first. Before starting arbitration or a court case, email admin@postzam.com describing the dispute and allow 30 days for attempted resolution, unless applicable law or urgent relief requires otherwise. This does not bar a regulatory complaint or exercise of nonwaivable rights.

Arbitration. Except where prohibited by law, unresolved disputes about the Service or these Terms are subject to binding arbitration before one arbitrator administered by the American Arbitration Association under its applicable Consumer or Commercial Arbitration Rules. Applicable consumer protections, fee rules, and legally required hearing-location options control. Otherwise, a hearing may take place in Pinellas County, Florida, or by video conference at your election.

Class action waiver. YOU AND POSTZAM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or prevent unauthorized access or misuse.

Opt-out. You may opt out of this arbitration agreement by emailing admin@postzam.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

27. Governing Law and Venue

Florida law governs, without regard to conflict-of-laws rules, except where federal law, including the Federal Arbitration Act, or nonwaivable consumer protections control. Where arbitration does not apply, the parties select state or federal courts located in Pinellas County, Florida, subject to any venue or jurisdiction rights that cannot lawfully be waived.

28. Export Controls and Sanctions

You must comply with applicable export controls and sanctions and may not use the Service where the transaction or access is prohibited by those laws. PostZam may restrict access when necessary to meet those requirements.

29. Assignment

PostZam may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. You may not assign these Terms without PostZam's prior written consent.

30. Severability and Entire Agreement

If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. These Terms, the Privacy Policy, Policies and Procedures, and any applicable written Enterprise, White Label, Custom API, or managed-service agreement form the agreement for the Service. Specific written service terms control actual conflicts within their scope; no provision eliminates nonwaivable rights.

31. Updates to These Terms

Material changes are communicated through email or in-product notice with reasonable advance notice, except where law or a platform requirement demands a different timing. Changes to Credits or subscription terms follow Sections 6–7. An update is not retroactive authorization for a charge or an already disputed act; required consent is obtained separately. Continued use after the stated effective date constitutes acceptance only to the extent legally permitted.

32. Contact

  • General support — support@postzam.com
  • Billing, trials, and refunds — billing@postzam.com
  • Legal, compliance, privacy, and copyright — admin@postzam.com
  • Security — admin@postzam.com
  • Enterprise, White Label, managed creative services, and partnerships — sales@postzam.com

PostZam — Where Time Comes Back.

Power Med LLC • 2020 Seven Springs Blvd, New Port Richey, FL 34655

U.S. Based • Founded 2014 • postzam.com

PostZam™ Terms and Conditions | November 2, 2026 | admin@postzam.com

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