FAQ

Questions. Answered.

Everything about Drop It, Post It, Clip It, Build It and Track It.

GETTING STARTED

How long does setup take?

Under 2 minutes. Connect your accounts, upload, post. No training, no tech skills.

Does it work on my phone?

Yes. Phone, tablet or computer — same workflow, same one button.

Is there a free trial?

Yes. 30 days, with 110 credits and 5 GB of storage. No charge up front.

Do I need separate accounts for PromoZam™ or TrackZam™?

No. One PostZam™ account. Clip It, Build It and Track It run inside it. Access to PromoZam™ is by request — use the Contact page.

How much video storage do I get?

Tester 5 GB · Internet Pro 50 GB · Business Class 100 GB · Power 200 GB · Pro Influencer 300 GB · Professional Editor & Creator 1 TB.

DROP IT — DROPZAM™

What does DropZam™ do?

Immediate global video transfer. Upload from your phone and it's instantly available on every device connected to your account.

Does it free up space on my phone?

Yes. Every video is stored in your PostZam™ library, so you can clear it off your devices.

Are my videos stored permanently?

Your videos stay in your library as long as your account is active.

POST IT — POSTZAM™

Which platforms?

Seven: TikTok, YouTube, Instagram, Facebook Business Pages, LinkedIn, X and Pinterest.

How fast is it?

A new user goes from login to published on all seven platforms in under 60 seconds.

Can I post to just some platforms?

Yes. Post to all seven or any combination, every time.

Can I post images?

Yes. Video or images.

Does it write captions?

Yes. AI captions and hashtags, written separately for each platform's style and limits, in any language. You can edit any of them before posting.

Watermarks and thumbnails?

Yes. Apply your logo and choose or upload a custom thumbnail.

What if one platform fails?

The other platforms still post. You see the plain-English reason and retry that one platform on its own.

Can I post to a personal Facebook profile?

No. Facebook Business Pages only — this is a platform rule.

Does PostZam™ post without my approval?

No. It posts only what you explicitly approve. It never messages your followers.

CLIP IT — ADS & CLIPS FROM ANY MEDIA

What can I upload?

Any media file, any length, up to 100 GB — podcasts, interviews, webinars, movies, commercials. Your original is preserved at full quality.

How does it know what to clip?

Tell it what you want to see and add a focus. It reads, watches and listens to the entire piece and finds exactly what you asked for.

What options do I control?

Number of clips (3, 5, 10 or custom), length (short, medium, long or custom), aspect (original, 9:16, 1:1, 16:9), captions (none, file only or burned in) and analysis level (Efficient, Best or Action).

Do I approve the clips?

Yes. Review every clip before it goes anywhere.

Where do finished clips go?

Download them, publish to PostZam™, or send them to your own platform through a custom API. Every clip is also stored for reference.

BUILD IT — CINEMATIC VIDEO FROM SCRATCH

What do I give it?

One input or all of them: websites, video, PDFs, decks, photos, logos, audio, spreadsheets, scripts, new product information — plus a prompt.

What do I get back?

A finished 30–60 second professional video: script, footage, voice, music and cut, made automatically. No editor, no timeline.

How long does it take?

Minutes. Four website links became a finished studio-quality 30-second ad in ten minutes.

Can I see examples?

Yes — the Samples page.

TRACK IT — TRACKZAM™

What is a tracking agent?

Every ad gets its own agent the moment it's published. It monitors performance 24/7 on every platform.

What does the agent do?

Removes poor performers, learns why ads fail and why winners win, and automatically rebuilds the next version. No human editing needed.

Do I have to approve the new versions?

Your choice, per ad. Review First holds every new version in your morning queue for approval. Auto-Release lets the agent deploy improved versions on its own. Switch any time.

Do I need to read dashboards?

No. Your agent answers the only two questions that matter: is this ad working, and can we make it better.

Where does the data come from?

Authorized platform connections. Tracking depends on the metrics each platform supports.

GHOST AI

What is Ghost?

Ghost is the private AI orchestration layer underneath every Zam product. It sits above 177+ AI models and more than 300 connected third-party products, decides which one is best for every job, runs them, and delivers one answer.

Is Ghost a chatbot?

No. Ghost manages AIs, third-party apps, agents, servers, departments and entire company processes. It talks, listens, takes dictation, and can be programmed to almost any function from plain instructions.

Does Ghost remember past conversations?

Yes. Unlimited memory. Every conversation is kept, and when you change topics Ghost brings in whatever older conversations are relevant.

Can Ghost run more than one AI at a time?

Yes. Multiple AI models can run and work together at one time, producing the highest-quality result.

Can I license Ghost for my company?

Enterprise and partner licensing is available — use the Contact page and choose Enterprise and partnerships.

PRICING & BILLING

How are PostZam™ plans priced?

Five monthly plans from $19.99 to $199.99, by credits, each with its own video storage (5 GB to 300 GB). Studios and high-volume creators: contact us for a custom plan. Credits carry over month to month. No contracts, no setup fees.

How are the clipping & ad tool and the custom video creator tool billed?

By the specs you choose for each job — clip count, length, aspect, captions, analysis level, video length. Each tool shows its credit cost before you choose, so you're always in control.

Is TrackZam™ extra?

TrackZam™ is included with PromoZam™ and PostZam™. Enterprise and partner licensing is available.

Enterprise or white label?

Enterprise (custom API delivery, team workflows, volume pricing) and White Label (run PromoZam™ and PostZam™ under your own brand) are both available for qualified clients. Use the Contact page and choose the department.

What will the charge look like on my statement?

Power Med dba Post Zam, PostZam™, or Power Med LLC.

Is my payment data safe?

Yes. Secure SSL transactions and encrypted payment processing. PostZam™ does not store full card data.

How do I cancel or change my plan?

In your account settings, or email billing@postzam.com.

I don't recognize a charge.

Contact billing@postzam.com first — we resolve it faster than a bank dispute.

SECURITY & SUPPORT

Is my content safe?

Social tokens are encrypted, metadata is stripped from every file before processing, and nothing is exposed in logs or errors. You keep ownership of your content.

Are the platform connections official?

Yes. Approved API connections on every platform — no workarounds, no risk to your accounts.

How do I get help?

The Support button in your app header, or the Contact page. You'll get a human response from our U.S.-based team within 4 hours.

Who operates PostZam™?

Power Med LLC, a U.S. company founded in 2014.

Is there a phone number?

Support is by the Contact page and the Support button in the app. Every request gets a human response from our U.S.-based team within 4 hours.

Still have a question?

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